Services
Support and ongoing development
The question most people forget to ask a small team until it matters. Support plans have published response commitments, change requests are quoted before any work starts, and there is always a named developer who knows your system.
- Three plan tiers with published response times
- Hosting, backups and monitoring included
- Change requests quoted before work begins
- Source code escrow available on request
How we build it
Discovery and scope
We sit with the people who do the work and map how the business actually runs, not how the org chart says it runs. You receive a written specification that you own outright, including the right to take it to another developer.
Design and prototype
We build a working prototype of the screens your team will use every day and put it in front of them. Changing a prototype is cheap. Changing a finished system is not.
Build in phases
Each phase covers one part of the business and is useful on its own. You go live with the first phase while we build the second, so value arrives early and risk stays small.
Go live and training
We migrate your data, train your staff in their own workflow rather than in the abstract, and stay close during the first weeks while people settle in.
Support and improve
Businesses change and so should the system. You move onto a support plan with a published response commitment, and change requests are quoted before any work starts.
Book a discovery call
Thirty minutes with the person who would build your system. We will ask about how your business runs today, where the manual work sits, and what you have already tried. You will leave with a view on whether custom software is worth it for you, and a rough range for what it would cost. There is no charge and no obligation.
Or call 02 7208 8867 during business hours.