Services
Support and ongoing development
The question most people forget to ask a small team until it matters. Support plans have published response commitments, change requests are quoted before any work starts, and there is always a named developer who knows your system.
- Three plan tiers with published response times
- Hosting, backups and monitoring included
- Change requests quoted before work begins
- Source code escrow available on request
How we build it
Discovery and scope
We meet with the people who use the current process and document how the work is really being done. You receive a written specification, a delivery plan and a fixed price for the first build stage.
Design and prototype
We create a working prototype of the main screens and review it with your team. This gives people a chance to test the proposed workflow before development begins.
Build in phases
The project is divided into useful stages, usually based on a department or part of the workflow. Each stage is tested, delivered and paid for separately.
Go live and training
We migrate your data, train staff using their real day-to-day tasks and stay available while everyone becomes familiar with the new system.
Support and improve
After launch, we can continue to support the system and add improvements as your business changes. Support commitments are published and changes are quoted before work begins.
Book a discovery call
Thirty minutes with the person who would build your system. We will ask about how your business runs today, where the manual work sits, and what you have already tried. You will leave with a view on whether custom software is worth it for you, and a rough range for what it would cost. There is no charge and no obligation.
Or call 02 9100 0168 during business hours.