How we work

Pricing and engagement

Published so you can decide whether we are in your range before you spend an hour on a call. Every figure below is indicative. The number in your proposal comes out of discovery, and it is fixed.

How we charge

Fixed price discovery. Always the first stage. A set fee for a written specification, a phased plan and a fixed price for the build.

Phased fixed price delivery. Each phase quoted and invoiced separately against the specification. The most common arrangement.

Monthly development. A set number of developer days each month. Suits clients with a long backlog and shifting priorities.

What moves the number

How many people use the system, and how many of them need different views of it.
How many other systems it has to talk to.
How much historical data has to be migrated, and what condition it is in.
How complicated the reporting is, and who it goes to.
Whether it has to work on a phone or a tablet in the field.
How much of your process is already written down.

Included in every project

Training for your staff, in your workflow rather than in the abstract.
Written documentation, produced as the system is built.
A warranty period after go live, during which defects are fixed at no charge.
Source code in a repository you have access to from day one.

Payment terms

Discovery is invoiced on completion. Build phases are invoiced against milestones agreed before the phase starts, usually a deposit and two progress payments. Support plans are monthly in advance and you can leave with 30 days notice.

Discovery and specification

$2,500

Fixed price. Two to four weeks.

Sessions with your team
Written specification you own
Phased delivery plan
Fixed price for stage one

A single department system

$5,000 to $20,000

Typically one to two months.

One department end to end
Data migration
Training and documentation
Warranty period after go live

A multi department platform

from $30,000

Delivered in phases over three to eighteen months.

Two or more departments
Accounting integration
Reporting and dashboards
Each phase live and paid separately

Integrations

from $1,000

Two to six weeks per integration.

One system connected to another
Error handling and retries
Monitoring and alerting

FileMaker system review

$800

Fixed price. For inherited or orphaned systems.

Full audit of the existing system
Written report with findings
Costed options for what to do next

Support plans

from $300 per month

Three tiers. Response commitments published.

A named developer who knows your system
Published response times
Hosting, backups and monitoring
Change requests quoted before work starts

How we charge

Fixed price discovery

$2,500

Always the first stage. A set fee for a written specification, a phased plan and a fixed price for the build.

Phased fixed price delivery

Quoted per phase

Each phase quoted and invoiced separately against the specification. The most common arrangement.

Monthly development

From $3,000 per month

A set number of developer days each month. Suits clients with a long backlog and shifting priorities.

Who we are not right for

Businesses looking for the cheapest possible quote. We are not it, and the cheapest quote in this market usually becomes the most expensive project.
Startups building a product to sell. We build operational systems for businesses that already trade.
Anyone who needs a system live in four weeks. Discovery alone takes two to four.
Businesses where nobody senior has time to be involved. These projects need three to four hours a fortnight from someone who can make decisions.

Book a discovery call

Thirty minutes with the person who would build your system. We will ask about how your business runs today, where the manual work sits, and what you have already tried. You will leave with a view on whether custom software is worth it for you, and a rough range for what it would cost. There is no charge and no obligation.

Book a discovery call

Or call 02 7208 8867 during business hours.